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Trade Policy

You can take advantage of one of the following payment methods: PayPal, Visa, Visa Electron, American Express, Maestro.

We do not accept cash, checks and you cannot place telephone orders. As soon as the order is complete, you will automatically receive a payment authorization request to verify the validity of your card and the availability of funds.

The payment will only be taken at the time of shipment, you will be notified of the shipment via e-mail.

PayPal accounts will be charged as soon as your order has been completed.

Payment information is transmitted through the highest security standard thanks to the adoption of the most advanced encryption systems (SSL): credit card information will be totally unreadable to third parties. COLELLA GROUP S.R.L. only uses secure connections, as demonstrated by the "https" prefix that appears in the address bar of the browser.

If you chose to pay by credit card but are unable to complete the transaction, verify that you have entered all information for the selected payment method correctly. If the problem persists, we recommend that you contact your bank.

If any items are unavailable at the time of shipment, you will only be charged for what has been effectively shipped.

To cancel an order, contact customer service to receive the necessary support.